FAQ - Frequently Asked Questions

Here you will find answers to the most frequently asked questions. Can’t find what you’re looking for? Just send an email to info@canvasaarhus.dk, and we will get back to you as soon as possible.

The CANVAS studio is located in J.M. Mørks Gade 18 st. 8000 Aarhus C. 

You sign up for a membership and buy your clip card for training HERE

You can book your training in the booking system HERE. All you have to do is sign in to your membership profile and book with your clip card. You can book 60 days ahead, but only as many trainings as you have active clips.  

We have all you need for the Matwork classes at the studio. You should only bring your own mat if you prefer to do so. 

For classes on Pilates equipment (1:1 Private, 1:2 Duet and 1:3 Trio) it is required that you wear anti-slippery socks during the class. These socks are available for purchase at the studio for 100 kr. 

All training at the studio is at your own risk. By participating in training at the studio you automatically accept that CANVAS can not be held responsible for injuries you may experience or injuries you may cause others during a training. 

This is also the case, when training with the CANVAS online studio. 

The doors to the studio open 10 minutes before your class starts. It is expected, that you are dressed and ready to go when your training begins. 

You can cancel your booking of a class up to 12 hours before the class starts. If you cancel after the 12 hour mark your clip will not be refunded. Cancelations shall be done through your member profile in the bookingsystem. 

Cancelations by phone, email and social media are not accepted.

If a class is canceled you will be notified by text and email. Group classes will be canceled if there is only 1 participant. 

If you cancel your booking later than 12 hours before the class it will cost you 1 clip on your clip card. 

You will find a small dressing room in the studio, however there is no shower. 

You will find payment parking in the street surrounding the studio. Also, the parking for Magasin and Salling are walking distance away. 

You have 14 days to get a return for your clip card if it has not been taken into use. Therefore, you cannot get a refund if you have used 1 or more clips on the clip card. 

You must be at least 18 years old to participate in trainings at the studio. 

If you are looking for private trainings for a younger person, please do not hesitate to contact me at info@canvasaarhus.dk 

CANVAS Online studio membership is renewed each month on from the date of your purchase. You can cancel your membership at any time you wish to in your membership profile. There is no binding period and your membership will stop when your current payment runs out. 

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